Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Inflatables:

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Tents

Our tents can also be set up on pavement, asphalt, etc., but there is an additional fee for this set up. Tents set up on grass will use 40in long stakes, while on other surfaces we will use weighted barrels.


We deliver up to 26 miles away from our warehouse. 

Yes, below is the scale. 

  • $150 minimum in rentals for 1-15 miles from our warehouse.
  • $195 in rentals for 16-26 miles from our warehouse.

We do, the fees are:

  • $15 for distances up to 10 miles
  • $30 for distances up to 20 miles
  • $45 for distances up to 26 miles

We do early deliveries between 8am-12pm. We will reach out the day before to give you a better estimate of the arrival time. Our latest pick up is 8:00pm. 

*If you need an early morning delivery, please let us know, we can defiinitely accommodate you. 

*If you need to extend the time past 8:00pm, every extra hour is $35/hr up to 10:00pm, past this time it becomes an overnight fee. 

If you are needing an overnight rental, we can try to accommodate you. It depends on our availability. Please reach out if you are needing an overnight rental. 

For an overnight rental the fee is of 33% of the total of the rental items. 

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, tent, chairs/tables and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more! 

Our cancellation policy is as follows:

  • 7 day notice required for a full refund. If a credit card is used to pay the deposit or balance, 4% is retained to cover credit card fees.
  • If you decide to cancel between 3-6 days before your event, you will incure a 10% surcharge of the total of the rentals. 
  • If you decide to cancel the day before or the day of your event, not due to rain, you will be incur a 50% surcharge of the total amount of the rentals. 
  • You can be issued a chance to reschedule your party for another available date, or a full refund in case of severe weather. You must notify us before our drivers arrive to deliver and set up if you wish to cancel due to weather. If a credit card is used to pay the deposit or balance, 4% is retained to cover credit card fees.
  • Customized products, such as custom balloon garlands CANNOT be refunded, due to materials already bought/used that cannot be returned. 

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long) if inflatable is further please have a water hose present.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.